Frequently Asked Question

How long does it take for my order to ship?

All orders are processed and shipped either same day, or the next business day.

(orders received after 2pm est ship the next business day)

Do you charge sales tax for my order?

All orders that are delivered outside of New York do NOT get charged sales tax.

Do you charge shipping?

All orders over $99.00 ship ground for free.  Any order under $99.00 ships ground delivery for $7.95.

Do you offer express shipping?

Sorry, we do not offer any express shipping at this time, however, all orders are processed and shipped either the same business day, or the very next business day, shipping from our distribution center in NJ via Fedex.

Will my bag fit for carry on or will my bag be accepted for checked luggage?

Our 20" wheeled duffel, tri-fold garment bag, wheeled computer backpack, 22" folding duffel w/pouch and 21" softside suitcases and smaller bags all qualify as carry on for all airlines.

All larger bags qualify for for checked luggage WITHOUT going above the "oversized" restrictions.